SLS News and Announcements

Connection problems with hosted MLS products

 
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Connection problems with hosted MLS products
by Hampshire School Library Service - (SLS HQ) - Thursday, 18 January 2018, 1:40 PM
 

Schools who have a hosted MLS product and get their internet provided by Hampshire County Council may have connection problems.

Some schools who have Junior Librarian.Net, Reading Cloud or Eclipse.Net and have an HPSN 2 internet connection from Hampshire may experience problems trying to open the MLS software. This problem is caused by an issue with Hampshire’s firewall blocking access to the site. We have been working with IT Services to get this resolved, and have been told that a fix for the problem should be achieved by the beginning of next week.

Hampshire IT Services have applogised for the problem and realise this impacts the use of the products for Teaching and Learning, however strict rules are in place to keep the IT safe within schools.

For further information please use the following details to contact Hampshire IT Services directly: Schools IT Support - email: HantsITSchools@hants.gov.uk, telephone: 01962 847007.


(Edited by Andy Macfarlane - original submission Tuesday, 16 January 2018, 2:32 PM)